Terms of service

mediport is a concierge and agency. We help you find and arrange care — consultation, clinic matching, visa guidance, hotel, interpreter, pickup and aftercare. The consultation is free.

We are not a hospital or clinic. The clinic you visit is the medical provider responsible for your treatment and any medical advice.

Information we share is general and is not medical advice or a diagnosis. Whether a procedure is suitable for you is a decision for a licensed physician.

Please give accurate information and tell the clinic about any health conditions, allergies or medications. Follow the clinic's instructions before and after treatment.

Our consultation and concierge support are free to patients. You pay the clinic directly for the treatment you choose. Prices are confirmed with you before you proceed.

Treatment outcomes are the responsibility of the treating clinic and vary by individual. To the extent permitted by law, mediport is not liable for medical results or for decisions made by you or the clinic.

These terms are governed by the laws of the Republic of Korea.

We may revise these terms to reflect changes in applicable law or our services, and we will give advance notice of any material change through our site. If you continue to use our services after a change takes effect, you are deemed to have agreed to the revised terms.

Questions about these terms? Contact us through any messenger on our site or the consultation form.